Terms of Use

Parties

Nória Fleet is offered by [to be defined], CNPJ [to be defined]. These terms apply to everyone with a Nória Fleet account, whether using it on their own behalf or on behalf of a customer company.

The service

Nória Fleet is a bus fleet management system (vehicles, documents, maintenance, fuelings, expenses and checklists), with several companies and access roles, and an institutional site.

Features may change, be added or be removed without notice. What these terms guarantee only changes with a new version of them.

Your account

• Provide true data and keep it up to date.
• Confirm your e-mail before the first sign-in.
• Your password is personal and non-transferable.
• You are responsible for what is done with your account.
• Tell us about any misuse at [to be defined].

Companies and roles

• A company is created by you or reaches you by invitation.
• The company administrator manages members, invitations, branding and billing.
• A company is never left without an administrator.
• The customer company is the controller of the data it enters and answers for its legal basis.
• A company can be deactivated; its data stays stored.

Plans and payment

• Each plan has its own limits and features.
• The trial period is available once per company.
• Payment is made through Stripe; Nória Fleet never receives the card data.
• With a late payment, without a subscription in force or after the trial ends, what the company can do follows the plan's rules for each situation, shown in the product: they may limit or block features, but never the administrator's access to billing, to settle or cancel.
• Cancellation takes effect at the end of the period already paid.
• Refunds follow the commercial policy in force and consumer protection law.

Acceptable use

It is forbidden to: access or try to access data of another company; use abusive automation; upload files with malicious code; publish unlawful content. The service has technical usage limits.

Personal data

The processing of personal data is described in the Privacy Policy. For fleet data, Nória Fleet acts as the processor of the customer company. You can download your data and delete your account in the signed-in area.

Intellectual property

The Nória Fleet software and brand belong to [to be defined]. The data the customer company enters belongs to it.

Availability and support

We do not guarantee continuous availability. There may be scheduled maintenance. Support is provided through the problem report inside the product.

Liability

The limits of liability of the parties will be defined in the legal review of this version.

Suspension and termination

We may suspend the access of anyone who violates these terms. You can close your account at any time by requesting its deletion; the effects are described in the Privacy Policy.

Changes to these terms

Each version has a number and an effective date. When a change is relevant, a new acceptance is required at the next sign-in; without it, the signed-in area is blocked, but you can sign out, download your data and request account deletion.

Law and jurisdiction

These terms are governed by Brazilian law. The jurisdiction will be defined in the legal review of this version.

Contact

Write to us at [to be defined].